

We aim to dispatch all orders within 24 hours with the exception of sale periods where it may take up to 72 hours. Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. – For more information, please contact our customer care service RESTRICTIONĪny items notified by our courier companies to be restricted and/or banned and/or prohibited from time to time(including but not limited to animals, bullion, currency, bearer from negotiable instruments, precious metals and stones, firearms or parts thereof and ammunition, human remains, pornography and illegal narcotics/drugs). – We deliver to more than 200 countries around the world, and offer different shipping options as applicable. We shall not be able to process the cancellation if the order/orders are processed.Store credit will be provided against the cancellation of an order. For this purpose, the customer needs to notify us within 2 days from the date of delivery. (l) We may accept returns for account credit only. (k) In an order has more than five products then it will be considered as a bulk order.Return/Refund will not be possible.

(j) Once a customer emails us for alteration, and we get the pick up done, he/she can't ask for store credit. (i) In case of any return/store-credit or alteration, the shipping charges will be borne by the customer. (h) All early delivery orders will be considered as custom made. (g) All custom made orders are non-returnable. However, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate. We have made every effort to display as accurately as possible the colours of our products that appear on the Site. Where possible, we will offer to repair faulty items. If you would like to exchange a faulty item instead of obtaining store credit, please be aware that we can only replace it for the same product in the same size, subject to availability. Items that are damaged as a result of normal wear and tear are not considered to be faulty. (f) Goods are faulty if they are received damaged. Returns may not be accepted if this strip has been removed or if items are soiled, and may be sent back to the customer. (e) Briefs, swimming costumes and bikini bottoms should be tried on over underwear, without removing the protective adhesive strip. (d) All shoes should be tried on a carpeted surface before wear. (c)Unidentified returns may be returned to the sender. (b) Where provided, belts and any designer packaging such as authenticity cards, dust bags, and leather tags should be included with your return.

please inform our customer care department in the event of any Goods/products delivered without tags Returns that are damaged or soiled may not be accepted and may be sent back to the customer. (a) Items should be returned unused and with all tags still attached. Our return and exchange policy are, however, subject to the following: Our terms and conditions pertaining to returns and exchange is as follows:- If you wish to exchange your item for an alternative product, we suggest that you return it for a credit and purchase the new item separately. We are not liable for any damages caused to the product during transit. To return an item, the customer must write to us at a prompt response is assured to such emails. All conditions applicable to the return of goods shall also apply to the exchange of goods. Since we keep limited inventory and do not always have all sizes available, under such circumstances, the store credit can be used whenever you shop with us next time. Goods once sold can only be exchanged for replacement or store credit if they meet our terms and conditions. We do not provide a refund on any goods sold. Goods will be returned only if they are returned in their original packaging. Items must be unused, unworn, unwashed and undamaged by you. For this purpose, we must receive the merchandise within 2 days from the date of delivery. We may accept returns for account credit only. You acknowledge that these terms of returns and exchange are limited to direct sale by us to you and that these terms of returns and exchange are not available in case of a sale by third party and invoice which shall be governed by the terms of such sale.
